Contact information

Contact Information

Feather Elle
Operated by FEATHER ELLE DESIGNS

We’re here to help with product questions and existing orders.

Email: fehometeam@gmail.com
Telephone: [678]956-4350
Address: 100 Overlook Pkwy, Cartersville, GA 30121

Customer support

Messages are reviewed Monday–Friday, excluding US holidays. We aim to respond within two business days.

If calling a voicemail-only line, please leave your name, order number, email address, and a brief message.

Questions about an order

Include your order number and the email address used at checkout.

For a damaged or incorrect item, include clear photographs of the item, the issue, and any damaged packaging. Please do not send payment-card information.

Returns

Contact us before sending an item back. Our business and mailing addresses are not automatic return authorizations. We will provide instructions if a return is required.

For purchases made through a marketplace, please contact us through that platform’s order-help or messaging system.